Terms of Service

Last updated: June 10, 2025

1. Agreement to Terms

By accessing or using Vensa's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access our services. These Terms apply to all visitors, users, and others who access or use our services.

2. Use License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our services for your internal business purposes
  • Use our documentation and training materials
  • Create and manage user accounts for authorized personnel

This license does not include the right to:

  • Resell or redistribute our services
  • Reverse engineer or attempt to extract source code
  • Use our services for any unlawful purpose
  • Interfere with or disrupt the integrity of our services

3. Account Responsibilities

When you create an account with us, you must:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Promptly notify us of any unauthorized use
  • Accept responsibility for all activities under your account
  • Ensure all users comply with these Terms

4. Prohibited Uses

You are prohibited from using our services to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit malicious code or viruses
  • Collect or harvest user information without consent
  • Engage in any activity that disrupts our services
  • Attempt to gain unauthorized access to any systems
  • Use the services for competitive analysis or benchmarking

5. Payment Terms

Subscription Fees: You agree to pay all fees associated with your selected subscription plan. Fees are billed in advance on a monthly or annual basis and are non-refundable except as required by law.

Automatic Renewal: Subscriptions automatically renew unless canceled before the renewal date. We will notify you of any price changes in advance.

Taxes: You are responsible for all applicable taxes, and we will charge tax when required to do so.

Payment Methods: We accept major credit cards and ACH transfers for enterprise accounts. All payment information is processed securely.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy.

You retain all rights to your data. We will not use your data except as necessary to provide our services to you and as outlined in our Privacy Policy. You grant us a limited license to process your data solely for the purpose of providing our services.

7. Intellectual Property

Our services, including all content, features, and functionality, are owned by Vensa, its licensors, or other providers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software.

8. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant that our services will be uninterrupted, secure, or error-free. We do not warrant the accuracy, completeness, or usefulness of any information provided through our services.

9. Limitation of Liability

To the maximum extent permitted by law, Vensa shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us during the twelve (12) months prior to the event giving rise to the liability.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vensa and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our services.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in San Francisco County, California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

legal@vensa.ai

Vensa, Inc.

123 Innovation Drive

San Francisco, CA 94105

United States

© 2025 Vensa. All rights reserved.